Frequently Asked Questions

General Questions
General Questions

Frequently Asked Questions (FAQs)

We work for you. The second a meeting is set or an email is sent to us with confidential information we respect confidentiality and know it belongs to you. We are happy to sign confidentiality agreements whenever required. We will be held accountable for our performance and deliverables in every way. The primary discussion we have with clients is about making sure their employees and systems are held accountable to them. We practice what we preach.

We pride ourselves on deliverables of the highest quality. As a result, we frequently use a network of subcontractors with specialized skills who also have ongoing confidentially agreements with us. They usually bill out between $30 - $100 per hour depending on the individual’s skill set. This includes heavy equipment experts, G code programmers, network system administrators, hardware technicians, the University of Victoria’s Statistics department and many other skill sets.

We add value where you want it. We can recommend other areas where we could add value but we make sure that the client gets exactly what they want by defining a clear scope of work. There is a great old saying “Good paper makes good friends” meaning if we deliver exactly what we promise we exceed expectations so that you will be more likely to use our serveries in the future.

No. All our services, servers and staff are on Canadian Soil. This is important because of the Patriot Act and several other similar pieces of legistlation have caused FICOM (the regulatory body for the insurance industry, real estate industry, mortgage industry as well as several other) wants to keep essential financial services confidential and encrypted in Canada.

Typically we work on a contract basis but we usually charge out our consultants at $120 per hour plus GST.

Yes. And at a fraction of the cost of our existing competitors.

Our staff are trained in a variety of disciplines. We will not send any staff that isn’t explicitly well suited to your needs, whether that’s to assist with a pitch or manage a project.

Most small projects will take less than a month however for clients that desire more of a hands on approach, we also have contracts available to span multiple years.

Yes. We have a number of private lending sources and well as several institutional level sources to assist with everything from grants and loans starting at $8.00 per hour for a new employee to the financing of $200,000,000 high-rise construction project.