How To Scale Your Business

How to Scale Your Business

 

Introduction

 

Growing your business is good, but it isn’t always sustainable.

 

Often, especially for smaller businesses, trying to grow your company will come at a high cost of resources, materials and premises.  These costs will probably harm gross revenue. 

This is why today, we are talking about scaling. 

 

Scaling your business is often a more sustainable and profitable approach because it offers growth that is long-term, calculated and completely in your control.  

 

At this point, you might be asking yourself certain questions: what does it mean to scale a business? Why is it important? How do you know if you are ready? 

 

In this post, I am going to go over each one of these questions, along with a list of tips on how you can start the process when you are ready.  


 

What does it mean to scale your business?

 

Scaling your business means expanding your company and attaining a higher profit.  It's all about increasing your revenue without adding a substantial amount of resources and costs.  

 

It’s important to understand that rapid growth does not always equal longevity, and in some cases when a company grows too fast they become susceptible to several issues, because of the lack of foundation. 

 

This is why taking a sustainable approach is far more effective, this gives you room to learn the operations that will support growth in the long run.  

Scaling Your Business Graphic
Figure 1: Scaling your business graphic
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What does it mean to scale your business?

 

Scaling your business means expanding your company and attaining a higher profit.  It's all about increasing your revenue without adding a substantial amount of resources and costs.  

 

It’s important to understand that rapid growth does not always equal longevity, and in some cases when a company grows too fast they become susceptible to several issues, because of the lack of foundation. 

 

This is why taking a sustainable approach is far more effective, this gives you room to learn the operations that will support growth in the long run.  

 

Why is scaling your business important?

 

Scaling your business is essential to achieving long-term success.  By scaling your company, you can improve your profit margin simultaneously as sales volumes increase. Let's look at an example:

Say you want to increase the revenue of your restaurant business, and you decide it's time to scale.  Scaling your business doesn't necessarily mean opening another location, there are hundreds of other options that might make more sense, profitability-wise.  This is the time to be creative and think of other ways you can expand your business. 

A simple idea is to add another mealtime service, whether that be breakfast, lunch, etc.  You can offer the restaurant premise to companies to hold meetings or have small events.  Another way of increasing revenue is to add online ordering and pick-up options.  

 

Sometimes it's the simplest adjustments and additions that can lead the company to an abundance of success.  

 

When are you ready to scale your business?

 

Some key indicators are signs that it’s time to start scaling your business.  

 

If your revenue has hit a plateau

Enough money is coming in for you to pay your bills and employees, and cover the necessary expenses, but after that, not much money is left. If you are ready to scale, most of your expenses should be predictable and maintain the operations of your business.

 

If you have a product/market fit

Before scaling you must already have an operating service or product, a distinct target audience and an effective marketing strategy. Scaling is too risky without these factors because you don’t have enough data to know if there will be a high enough demand for your product.  

 

If you’ve achieved your short-term business goals

You’ve achieved most of the initial goals you had for your company, but the bigger ones aren’t looking attainable with the resources and support you currently have.  You’ve established a strong and reliable team, but the workload might be becoming too much for the employees to handle. 


 

Tips for scaling your business:

 

Have a strategy in place 

Having strategies will give your company direction while scaling, making it easier to maintain a consitent quality performance.  This will also allow you to implement new operations as you scale up, which minimizes susceptibility to risks and losses. 

Your business plan generates sustainable top-line revenue growth, creates a loyal customer base for your service/product, and allows for everyone to be working towards the same goals.

 

Know your customers

Through the scaling process, customer service quality must remain consistent, because customers are the origin of your success. As you make decisions for your business scaling plan, put yourself in your customer's shoes and consider how it would affect you if it were a business you frequent. 


 

Spend time wisely

Time is money. Make sure you are strategically planning so that activities for scaling are timebound. Be logical and realistic with your decision-making, and cut out anything that isn't adding value to your business. 

 

Considering big data

Data is probably the best way to identify scaling opportunities.  Data will reveal the best time to scale, future outlooks and insights on what you need to achieve effective growth. Make sure to keep track of everything, these numbers and data sets will allow you to make logical and informed decisions on the dimensions of your expansion.


 

Understand that business opportunities are everywhere

Learn from competitors by paying attention to what's going on around you, and in your industry.  Determine what is and isn't working for rival companies, and figure out why.  Think outside the box, and don’t let trends give you tunnel vision, What works for one company might not work for you and vice versa.  Learn something from every experience that you can apply to your company and understand that failure is a factor of success.


 

Conclusion 

Scaling is all about thinking long-term and making strategic decisions that will help increase your company's revenue. Instead of focusing on what you are right now, focus on what you want to be one, five and ten years from now.   

While creating your strategies reflect on your original business vision, to make decisions that mitigate risks, and that are in the best interest of your company.  

 

Although risk is inevitable in this industry, the best way to mitigate risk is to scale your business after signs show that your ready for it. 

 

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